Frequently Asked Questions
If your question is not answered here, contact us and we will be happy to assist you!
Q. Do you work with private individuals?
A. Yes, we work with both private individuals and professional photographers. If your photographer does not release the full rights to your photographs and you would like to have us design your wedding album, please tell your photographer about us.
Q. What format should my images be?
A. All files must be highest quality print resolution JPEG. Embedded color profile of Adobe RGB (1998) or sRGB - should match the specs of the lab or album company that will be printing your images for your project.
Q. How do I send my files?
A. You can choose to either send the files in digital format on CD or DVD by mail OR use an online file transfer service I will send you a link please email me.
Q. I don't have time to process my raws or tweak my images - can you help me?
A. Yes, we offers raw processing and post production services - please contact us for pricing and details.
Q. I have a number of images that are a 'must use' and others that I love, but are not necessarily ones that my client has specifically requested. Should I include them?
A. It is helpful to have a "MUST USE " folder and a "MAYBE USE" folder in which to put your images. Flexibility helps to design the very best album that tells the most powerful story.
Q. How many images should I send? |
(40 spreads album) 80 sides : < 200 |
Q. Can I use any album print/binding facility?
A. Yes, we work with all album printing/manufacturing facilities, as long as we do not have to use their design software.
Q. I don't have an album printing and binding facility I've used before, so how do I know who to use?
A. No problem, we will be happy to recommend several great printing and binding company's and answer any questions you may have about the whole process and what you can expect.
Q. How long does it take to complete design work for an album/book?
A. Designs are usually ready for proofing within 7-14 business days. Time starts the next business day after image files are received and design estimate is approved. During the busy season, turnaround time can take up to 20 business days. Albums with color correction or raw processing services may take a bit longer.
Q. How long does it take for subsequent revisions?
A. Typical turnaround for revisions take about 3 to 5 business days.
Q. If I'm really in a hurry for some design work, can you get the job completed any faster than 7 business days?
A. Yes, for professional photographers we offer 3 day service for an additional fee.
Q. Do you offer services outside of wedding book/album design?
A. Yes, we offer digital artwork, business marketing, and more graphic design services with our other company Teresa E Hall Design.
Q. Can I combine design styles you offer, or even request a design style or theme of my own?
A. Yes, our services are fully customizable. We gladly welcome special requests.
Q. Do you only design albums/books for weddings?
A. No, we can design an album for any occasion... anniversaries, graduations, family reunions, maternity/baby, etc.
Q. What do I do if I want my logo, web address, and/or contact info placed on the album?
A. Please provide the logo as an EPS file, high resolution PDF file, or a high resolution Photoshop file. State your preference where you would like it. (i.e. back page, bottom center) To retain font preference you can either send us the font, or make sure the font is converted to vector outlines in the EPS file. This just means that the type is no longer editable - they become vector objects.
Q. How do you approach the 'style' of the album?
A. Every album is unique - some weddings are short, some clients want to have a number of formals in their album, some albums will have lots of photos - others will highlight a specific selection. We can design a great custom album design layout to meet any criteria. Tell us your specific likes and dislikes and keep those in mind when designing for you - some photographers love negative space, others like a more layered look, some people love color , while some of my other clients prefer just a clean, white look .... etc.
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